FAQS

How do I track my recent packages? Still have questions about how Shop & Ship works? Get your answer by checking out some of the most frequently asked questions. What payment methods can I use to pay for Company services? We have three (3) convenient payment modes available. You can pay by cash for scheduled online pickups, or; You can visit any of our outlets and pay by credit card (Visa or MasterCard), or; Through bank transfer to our Company (BRANCH CEO) account as the case may be..

What items are prohibited on International Express? To ensure safety while shipping parcels, the Company discourages shipment of prohibited, restricted and dangerous items to any destination. For more information, you can download and read our list of Prohibited and Restricted Items.

Does the Company have a Customer Service Charter? Yes, we do. At the Company, we are guided by a customer service charter, which ensures that we remain a smart and responsive partner even as we continue to deliver on our promises. For more details, please view the the Company Customer Service Charter.

Our CEO quotes :

"Evergreen logistics company makes delivery in over 22 countries around the world, equipped with trained and experienced staffs that facilitates and ensure the delivery of items of consignment successfully ..."